It is best to hire whoever will bring the most profit to your business. So hiring decisions should have nothing to do with a person’s social or ethnic background. What it has to do with is what skills a person has and how they will apply those skills to the job which you need completed. If somebody keeps an open mind and concentrates on maximizing profits, they will necessarily end up hiring a diverse workforce of all types. One of the most overlooked types of diversity is psychological. There are people who naturally lean towards being more analytic, more organized, more action oriented, more empathetic, etc. Having a mix of these people in the right positions is more important than gender, social or ethnic background.
Diversity problems in the workplace usually come from two sources. The first is that rather than maximizing profit, people in large organizations want to build empires within the organization. That leads to hiring relatives and people who appear “loyal” over people who are competent. Often that will destroy diversity because it leads to people hiring people like them. The second source of problems comes when the organization tries to fix the first problem by creating some sort of arbitrary “diversity policy.” These policies invariably focus on simple, measurable external factors like ethnicity, gender or age. They miss the more profitable aspects of diversity such as differences in temperament, values, wisdom and emotional intelligence.
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